In the ASC model, which action is focused on confirming understanding?

In the ASC model, the action that is focused on confirming understanding is checking perceptions. This action involves actively seeking to clarify and validate what has been understood in a conversation or interaction. By checking perceptions, individuals encourage open dialogue and ensure that there is mutual understanding between the parties involved. This can involve asking questions or soliciting feedback to confirm that the message has been received as intended.

While paraphrasing, attending, and summarizing are important communication techniques, they play different roles in the process. Paraphrasing involves restating or rephrasing what has been said to demonstrate understanding or to clarify—it’s about reflectively expressing your interpretation. Attending refers to being fully present and engaged in the communication process, signaling that you are listening actively. Summarizing serves to encapsulate the main points of a discussion, distilling the essence of the conversation. Each of these actions contributes to effective communication, but checking perceptions uniquely addresses the need to confirm whether understanding has been achieved.